1. Digital Product Refund Rules
Our Products are digital software delivered instantly upon purchase. Under EU law, once digital content is delivered and the customer agrees to immediate access, the right of withdrawal no longer applies.
By purchasing our Products, you explicitly agree to:
- Immediate access to the digital content
- Waiving the 14‑day withdrawal right
2. No Refunds
We do not offer refunds for:
- Change of mind
- Incorrect purchase
- Lack of technical knowledge
- Incompatibility with third‑party themes, plugins, or hosting
3. Exceptions (EU Legal Requirement)
Refunds are only provided if:
- The Product is defective, AND
- We cannot repair or replace it within a reasonable time
This aligns with EU consumer protection rules for digital content.
4. Evaluation Options
To ensure customers can test before buying:
- All‑in‑One plugin → free installation + 14‑day trial
- Hotel Manager plugin → full-featured online demo